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The Occupational English Test (OET) is an important exam for healthcare professionals who wish to work in English-speaking countries. Among its four sections, Listening, Reading, Writing and Speaking, the Speaking test is unique as it evaluates how well you communicate with patients or their families in real-life situations. So, understanding how the test is evaluated can help you improve your performance.

Structure of the OET speaking test

The OET speaking test has two role-play scenarios. Each scenario lasts about five minutes. In these role-plays, you will take on the role of a healthcare professional, like a doctor or nurse, while the examiner will act as a patient or their family member.

Linguistic criteria

• Intelligibility
  This refers to how clear your speech sounds. You need to pronounce words properly and use the right tone and stress. For example, when explaining a new medicine, you should pronounce the name clearly and emphasise important details such as the dosage and time of intake.
• Fluency
  It means speaking naturally and at the right speed. You should avoid speaking too fast, too slowly, or pausing too much. For instance, if you are giving sensitive news, you can pause slightly to allow the patient to absorb the information.
• Appropriateness of language
  You need to use simple, clear words that a patient can understand instead of using complex medical terms. For example, if you explain a medical procedure, break it down into simple steps so it’s easier for the patient to follow.
• Grammar and expression
  Use correct grammar and a variety of words to explain your ideas clearly without confusing the listener.

Clinical communication criteria

• Relationship building
  Start the conversation in a friendly and respectful way. Show that you are listening carefully and understand the patient’s situation.
• Understanding the patient’s perspective
  Ask questions to understand the patient’s concerns. For example, if they seem nervous, ask them what they are worried about and reassure them.
• Providing structure
  Organise your conversation so it’s easy to follow. Use simple phrases to show when you are moving to a new topic.
• Information gathering
  Start with general questions and then ask more specific ones. If a patient says, “I don’t feel well,” you would ask open questions to get more information.
• Information giving
  When giving information, explain things step by step. Pause to check if the patient understands and encourage them to ask questions if they are unsure.

Understanding these criteria will help you perform better in the OET Speaking test. These skills will also help you communicate clearly and effectively in your healthcare career.

If you are preparing for the OET, StudyOET offers expert-led OET courses to help you pass the exam confidently.

Contact us today to know more about our offerings.

Authored By: Sarath